Help & Questions

Frequently Asked Questions

Shipping

How long does shipping take?
Most orders are processed within 1–3 business days. Standard shipping typically takes 5–10 business days. You'll receive a tracking number once your order ships.

Do you offer free shipping?
Yes! We offer free standard shipping on orders over a certain amount. Check our homepage for current promotions.

Do you ship internationally?
Currently we ship within the United States. International shipping may be available in the future — stay tuned!

Orders & Returns

How do I track my order?
Once your order ships, you'll receive an email with your tracking number. You can use it to track your package directly on the carrier's website.

Can I change or cancel my order?
Orders can be changed or canceled within 24 hours of placing them. Please contact us as soon as possible at our contact page.

What is your return policy?
We accept returns within 30 days of delivery for items in their original condition. Please visit our Return Policy page for full details.

Products

Are your baby products safe?
Yes — safety is our top priority. All baby and toddler products in our store meet relevant safety standards. Product details and certifications are listed on each product page.

How do I know which size to choose?
Each product page includes a size guide where applicable. If you're unsure, feel free to reach out and we'll help!

Contact Us

Still have questions? We'd love to help. Reach out to us through our Contact page and we'll get back to you as soon as possible.